A. Make sure you are in a well-lit area and that your face is clearly visible to the camera. Avoid wearing hats, sunglasses, or masks that may obstruct your face. Position your face directly in front of the camera and follow any on-screen instructions carefully.

B. If facial recognition fails, try restarting the app and reattempting the process. If issues persist, consider using a different device with a better camera for the facial recognition process.