A. 1. Check compatibility: Ensure that the smartwatch is compatible with the Sobro charging pad. 2. Clean the charging pad: Dust or debris can affect charging. Wipe the pad with a clean, dry cloth. 3. Test with other devices: Try charging other devices to see if the charging pad works with them.

B. 4. Use a different charger: If the Sobro charging pad is not compatible, consider using the original charger that came with the smartwatch.