A. 1. Clear the app cache: Go to 'Settings' > 'Apps' > 'YoHo' > 'Storage' > 'Clear Cache'. This can help resolve temporary issues causing crashes. 2. Update the app: Check the Google Play Store for any available updates for YoHo. Keeping the app updated can fix bugs that lead to crashes. 3. Reinstall the app: Uninstall YoHo from your device and then reinstall it from the Google Play Store. This can resolve issues caused by corrupted files.

B. 4. Check for device updates: Go to 'Settings' > 'System' > 'System Update' to ensure your Android OS is up to date, as compatibility issues can cause crashes.