fix problems on YoHo [android]

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—— Run into issues on YoHo? Get help pending when official support gets back to you!

YoHo: Group Voice Chat Room
Info:
company: YoHo Studio
: cs@yoho.media
: www.yoho.media
: UNIT 806, 8/F TOWER II CHEUNG SHA WAN PLAZA 833 CHEUNG SHA WAN RD KL
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Messages issue

delayed or missed messages

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or mobile data connection. Try switching between Wi-Fi and mobile data to... ⇲
 
Crashes issue

YoHo crashes constantly

Fix: 1. Clear the app cache: Go to 'Settings' > 'Apps' > 'YoHo' > 'Storage' > 'Clear Cache'. This can help resolve temporary issues causing crash... ⇲
 
Slow issue

performance is laggy

Fix: 1. Close background apps: Press the recent apps button and swipe away apps that you are not using to free up system resources. 2. Restart y... ⇲
 
Customization issue

lacks essential features

Fix: 1. Explore alternative apps: If YoHo lacks features you need, consider using other messaging apps that offer those functionalities. 2. Chec... ⇲
 
Privacy issue

vague privacy policies

Fix: 1. Review the privacy policy: Access the privacy policy within the app or on the website to understand how your data is used. 2. Adjust pri... ⇲

inappropriate content present

Fix: 1. Report inappropriate content: Use the reporting feature to flag any content that violates community guidelines. 2. Adjust content filter... ⇲
 
Support issue

customer support is unresponsive

Fix: 1. Check FAQs: Look for a help section or FAQs within the app or on the website that may address your issue. 2. Use social media: Sometimes... ⇲
 
Compatibility issue

background not working with other apps

Fix: 1. Check app permissions: Go to 'Settings' > 'Apps' > 'YoHo' > 'Permissions' and ensure it has permission to run in the background. 2. Disa... ⇲
 
Audio issue

mic automatically off or mute

Fix: 1. Check app permissions: Ensure that YoHo has permission to access your microphone by going to 'Settings' > 'Apps' > 'YoHo' > 'Permissions'... ⇲

id automatically gets muted

Fix: 1. Check app settings: Go to 'Settings' within YoHo and look for any options related to notifications or sound settings that may be muting y... ⇲
 
Security issue

fraudulent accounts active

Fix: 1. Report suspicious accounts: Use the reporting feature within the app to report any fraudulent accounts you encounter. 2. Adjust privacy... ⇲
 
Network issue

network issues

Fix: 1. Check your internet connection: Ensure you have a stable connection by testing other apps or websites. 2. Restart your router: If you're... ⇲
 
Uploads issue

unable to send pictures

Fix: 1. Check permissions: Ensure YoHo has permission to access your photos by going to 'Settings' > 'Apps' > 'YoHo' > 'Permissions'. 2. Clear a... ⇲
 
Battery issue

YoHo easily killed by Android system

Fix: 1. Disable battery optimization: Go to 'Settings' > 'Battery' > 'Battery optimization' and set YoHo to 'Not optimized' to prevent the system... ⇲
 
Loading issue

photos load too slowly

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. 2. Clear app cache: Clear the cache to remove any... ⇲
 
Gameplay issue

lucky bag feature not working

Fix: 1. Restart the app: Close YoHo completely and reopen it to see if the feature starts working. 2. Check for updates: Ensure you have the lat... ⇲
 
Login issue

unable to log back into account

Fix: 1. Reset your password: Use the 'Forgot Password' feature to reset your password and try logging in again. 2. Check for account lock: If yo... ⇲
 
Permissions issue

forced microphone permissions

Fix: 1. Review permissions: Go to 'Settings' > 'Apps' > 'YoHo' > 'Permissions' and check if you can disable microphone access if you do not wish... ⇲
 
Updates issue

major technical issues after update

Fix: 1. Clear app cache: Clear the cache to resolve any issues caused by the update. 2. Restart the app: Close and reopen YoHo to reset any temp... ⇲

inbox messages deleted after update

Fix: 1. Check archived messages: Sometimes messages may be archived instead of deleted. Look for an archive option in the app. 2. Clear app cach... ⇲

frequent update prompts

Fix: 1. Disable auto-update: Go to the Google Play Store, find YoHo, and disable auto-update to control when updates are installed. 2. Check for... ⇲
 
UI issue

profile picture not displaying

Fix: 1. Check image format: Ensure your profile picture is in a supported format (like JPEG or PNG) and not too large. 2. Clear app cache: Clear... ⇲
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 what users are saying
Good experience
80.5%

Bad experience
15.9%

Neutral
3.6%

~ from our NLP analysis of 71,158 combined software ratings.

 Private Data YoHo collects from your Android
  1. find accounts on the device
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. create accounts and set passwords
  12. pair with Bluetooth devices
  13. connect and disconnect from Wi-Fi
  14. full network access
  15. change your audio settings
  16. run at startup
  17. draw over other apps
  18. control vibration
  19. prevent device from sleeping
  20. toggle sync on and off
  21. read Google service configuration
  22. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $104.99 per item