A. 1. Use the email support option: If chat support is unresponsive, consider sending an email to the support team detailing your issue. This can sometimes yield better results. 2. Be clear and concise: When using chat support, provide clear and concise information about your issue to help the support team assist you more effectively.

B. 3. Try different times: If chat support is consistently poor, try reaching out during different times of the day when they may be less busy.