Fix Lalamove errors on android

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Bugs
Drivers frequently cancel orders

🛠️ 1. Choose peak times wisely: Avoid placing orders during peak hours when drivers are likely to be bu... show fix »
Unresponsive drivers

🛠️ 1. Wait a few minutes: Sometimes drivers may be busy or in transit. Give them a few minutes to respo... show fix »
Inability to cancel orders

🛠️ 1. Check cancellation policy: Review the app's cancellation policy to understand the time frame and... show fix »
Inconsistent driver availability

🛠️ 1. Plan ahead: If you know you will need a ride, try to schedule your order in advance to ensure dri... show fix »
Errors in address recognition

🛠️ 1. Manually enter the address: If the app fails to recognize your address, try entering it manually... show fix »
 
UI
Inaccurate location pinning

🛠️ 1. Manually adjust the pin: After entering your pickup or drop-off location, manually drag the pin t... show fix »
 
Payments
Payment issues with drivers

🛠️ 1. Verify payment method: Ensure that your payment method is valid and has sufficient funds. Check y... show fix »
Missing funds in wallet

🛠️ 1. Check transaction history: Review your transaction history in the app to see if the funds were de... show fix »
Forced tipping

🛠️ 1. Review tipping options: Before confirming your order, check if there are options to adjust the ti... show fix »
Drivers asking for additional fees

🛠️ 1. Confirm the fare: Before confirming your order, review the fare details in the app to ensure you... show fix »
 
Notifications
Delayed order notifications

🛠️ 1. Check notification settings: Ensure that notifications for Lalamove are enabled on your device. G... show fix »
 
Support
Poor chat support

🛠️ 1. Use the email support option: If chat support is unresponsive, consider sending an email to the s... show fix »
 
Messages
Slow OTP delivery

🛠️ 1. Check your network connection: Ensure that you have a stable internet connection, as a poor conne... show fix »
 
Privacy
Privacy concerns with driver contact

🛠️ 1. Use in-app communication: Whenever possible, use the in-app chat feature to communicate with driv... show fix »
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 Contact Support
Developer:
Lalamove Media Limited
Email:
  info@lalamove.com
Website:
🌐 www.lalamove.com
Terms/Privacy:
⚔️ https://www.lalamove.com/hongkong/en/privacy
 Private Data Lalamove collects from your Android
  1. find accounts on the device
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view network connections
  9. send sticky broadcast
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. draw over other apps
  13. control vibration
  14. prevent device from sleeping
  15. modify system settings
  16. Access download manager.
  17. download files without notification
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
91.8%

Negative experience
8.0%

Neutral
0.0%

~ from our NLP analysis of 457,021 combined software ratings.