A. 1. Ensure that the app has the necessary permissions to access the camera and storage. Go to Settings > Apps > Apai Genie > Permissions and enable the required permissions. 2. Check if there are any settings within the app that allow for face tracking to be enabled or adjusted.

B. 1. Use the app exclusively for face tracking and avoid switching to other applications while using this feature. 2. If face tracking is essential, consider using the app in a dedicated mode without multitasking.