Fix Apai Genie errors on android

Experiencing issues? Solve common Apai Genie problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click

23 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Camera
Object tracking is ineffective for small items

🛠️ 1. Ensure that the camera is positioned close enough to the small item to improve tracking accuracy.... show fix »
In-app camera has performance issues

🛠️ 1. Close any unnecessary background applications to free up system resources. 2. Clear the app cache... show fix »
Tracking does not center on objects

🛠️ 1. Manually adjust the camera position to center the object before starting the tracking feature. 2.... show fix »
Auto tracking loses focus easily

🛠️ 1. Ensure that the object is well-lit and clearly visible to the camera. 2. Try to minimize backgrou... show fix »
 
Bugs
Device movements are erratic

🛠️ 1. Ensure that the device is stable and not being moved excessively during use. 2. Check for any set... show fix »
App is flawed and essential for device functionality

🛠️ 1. Regularly check for updates to the app that may fix bugs and improve functionality. 2. If the app... show fix »
App does not close properly

🛠️ 1. Force stop the app by going to Settings > Apps > Apai Genie > Force Stop. 2. Restart your device... show fix »
 
Video
Staggered movement affects video quality

🛠️ 1. Ensure that your device is stable while recording. Use a tripod or a stable surface to minimize m... show fix »
Recorded videos do not save to device

🛠️ 1. Check the app settings to ensure that the save location is correctly set. Go to Settings > Apai G... show fix »
Videos saved are mirrored

🛠️ 1. Check the app settings for an option to disable mirroring when saving videos. 2. Use a video edit... show fix »
Video recording feature is unreliable

🛠️ 1. Ensure that your device has enough storage space and that the app has permission to access it. 2.... show fix »
 
Settings
Limited configuration options for saved videos

🛠️ 1. Explore the app settings thoroughly to see if there are hidden options for video configuration. 2... show fix »
Automatic capture feature cannot be disabled

🛠️ 1. Explore the app settings to see if there is an option to disable automatic capture. 2. If no opti... show fix »
 
Network
Poor connectivity with Bluetooth

🛠️ 1. Ensure that Bluetooth is enabled on your device and that the device you are trying to connect to... show fix »
App often fails to recognize connected device

🛠️ 1. Ensure that the device is compatible with Apai Genie. Check the app's documentation for supported... show fix »
Difficulties connecting to Bluetooth

🛠️ 1. Ensure that Bluetooth is enabled on both devices and that they are in pairing mode. 2. Forget the... show fix »
 
Slow
Slow response to movement

🛠️ 1. Ensure that your device's performance settings are optimized. Go to Settings > Battery > Performa... show fix »
 
Compatibility
Inconsistent performance with different devices

🛠️ 1. Check the app's compatibility list to ensure your device is supported. 2. Try optimizing the devi... show fix »
App does not integrate with other apps

🛠️ 1. Check the app settings for any integration options or third-party app connections. 2. Look for up... show fix »
Inconsistent functionality across multiple phones

🛠️ 1. Ensure that all devices are running the latest version of the app. 2. Check the compatibility of... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
QiMing
Email:
  liph@qmcx.net
Terms/Privacy:
⚔️ http://www.qmcx.com.cn:8080/robot/userPrivacy/ApaiGenieUserPrivacy.html
 Private Data Apai Genie collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. access USB storage filesystem
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. full network access
  14. draw over other apps
  15. prevent device from sleeping
  16. Google Play license check

 Breakdown of Software Ratings
Negative experience
75.7%

Positive experience
19.9%

Neutral
3.9%

~ from our NLP analysis of 1,717 combined software ratings.