A. 1. Ensure that the device is compatible with Apai Genie. Check the app's documentation for supported devices. 2. Restart the app and try reconnecting the device.
B. 1. Clear the app cache and data to reset any connection settings. Go to Settings > Apps > Apai Genie > Storage > Clear Data. 2. If the issue persists, try using a different device to see if the problem is with the app or the original device.