A. 1. Restart the app: Close Pixel Petz completely and reopen it. This can often resolve temporary glitches. 2. Clear the app cache: Go to your device's Settings > Apps > Pixel Petz > Storage > Clear Cache. This will remove temporary files that may be causing the freeze. 3. Check for updates: Ensure that you have the latest version of the app. Go to the Google Play Store, search for Pixel Petz, and see if an update is available. 4. Reinstall the app: If the issue persists, uninstall the app and then reinstall it from the Google Play Store. This can fix corrupted files that may be causing the freeze.