A. 1. Ensure you are using the correct email address associated with your account. Check for typos. 2. If you don’t receive a password reset email, check your spam or junk folder. 3. If the reset link is not working, try clearing your browser cache or using a different browser.

B. 4. If you still cannot reset your password, try using the app's 'Forgot Password' feature again after some time, as there may be temporary issues with the server.