fix problems on Day [android]

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—— Run into issues on Day? Get help pending when official support gets back to you!

Dayforce Wallet: On-demand Pay
Info:
company: Dayforce
: dayforcewalletfeedback@ceridian.com
: www.dayforcewallet.com
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Login issue

Session expired error upon login

Fix: 1. Clear the app's cache by going to Settings > Apps > Day > Storage > Clear Cache. 2. Ensure your internet connection is stable. Switch bet... ⇲

Endless login verification loop

Fix: 1. Clear the app's cache and data as mentioned earlier. 2. Ensure your internet connection is stable and try logging in again. OR 3. If t... ⇲
 
Network issue

Inability to connect to server

Fix: 1. Check your internet connection. Ensure you are connected to Wi-Fi or have a strong mobile data signal. 2. Restart your device to refresh... ⇲
 
Payments issue

Direct deposit setup fails

Fix: 1. Double-check the information you entered for accuracy, including your bank account number and routing number. 2. Ensure that your bank su... ⇲

Multiple transaction declines

Fix: 1. Verify that you have sufficient funds in your account for the transaction. 2. Check if there are any restrictions on your account that ma... ⇲

Funds unavailable during maintenance

Fix: 1. Check the app or website for any scheduled maintenance notifications. 2. Plan your transactions around maintenance windows to avoid issue... ⇲

Misprinted card numbers

Fix: 1. Double-check the card number you received against the information in the app. 2. If there is a discrepancy, take a photo of the card and... ⇲

Unresolved transaction disputes

Fix: 1. Gather all relevant information regarding the transaction, including dates, amounts, and any correspondence. 2. Use the app's dispute res... ⇲

New fees for transactions

Fix: 1. Review the app's terms and conditions or fee schedule to understand the new fees. 2. Consider adjusting your transaction habits to minimi... ⇲

Inconsistent access to funds

Fix: 1. Monitor your account regularly to track any patterns in access issues. 2. Ensure that you are aware of any maintenance schedules that may... ⇲
 
Support issue

Customer service unhelpful

Fix: 1. Document your issue clearly and concisely before reaching out to customer service again. 2. Use multiple channels to contact customer ser... ⇲
 
Account issue

Account lockout issues

Fix: 1. Wait for a specified period before trying to log in again, as repeated failed attempts may temporarily lock your account. 2. Use the 'For... ⇲
 
Crashes issue

Day crashes frequently

Fix: 1. Update the app to the latest version available in the Google Play Store. 2. Clear the app's cache and data by going to Settings > Apps >... ⇲
 
Backup issue

Lack of website access for backup

Fix: 1. Check if the app has a web version or if there are any updates regarding website access. 2. Use the app's features to back up important i... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
5.1%

Neutral
2.1%

~ from our NLP analysis of 18,216 combined software ratings.

 Private Data Day collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read phone status and identity
  5. read the contents of your USB storage
  6. take pictures and videos
  7. view network connections
  8. full network access
  9. control Near Field Communication
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet