A. Ensure that you are entering the correct passcode. Check for any caps lock or num lock settings that may affect your input. If you have forgotten your passcode, use the 'Forgot Passcode' option to reset it. Follow the prompts to receive a reset link via email or SMS.
B. If you are still facing issues, try clearing the app cache. Go to your device's Settings > Apps > Urpay > Storage > Clear Cache. Restart the app and attempt to log in again.