Fix Urpay errors on android

I have a problem with Urpay
Let us help you find a quick solution by selecting your issue from below
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Payments
Delayed money addition to account

🛠️ Check your internet connection to ensure it is stable. If the connection is weak, try switching to a... show fix »
Pending transactions cannot be canceled

🛠️ Review the transaction details in the app. If the transaction is still pending, it may be possible t... show fix »
International transfer issues

🛠️ Ensure that the recipient's country is supported for international transfers. Check the app's list o... show fix »
Stuck transactions

🛠️ Wait for a few minutes to see if the transaction processes on its own. Sometimes, transactions may t... show fix »
Long refund processing times

🛠️ Check the app's refund policy to understand the expected processing times. This information is usual... show fix »
Error messages during transactions

🛠️ Take note of the specific error message you receive. This can help you troubleshoot the issue. Commo... show fix »
 
Network
Service unavailable errors

🛠️ Check if the app is updated to the latest version. Go to the Google Play Store, search for Urpay, an... show fix »
Verification call failures

🛠️ Ensure that your phone number is entered correctly in the app. Check for any missing digits or incor... show fix »
 
Account
Beneficiary adding problems

🛠️ Make sure you are entering all required information correctly, including the beneficiary's name, acc... show fix »
Inability to access funds

🛠️ Check if there are any ongoing maintenance activities or service outages reported by the app. This i... show fix »
 
Slow
Slow app performance

🛠️ Clear the app cache by going to Settings > Apps > Urpay > Storage > Clear Cache. This can help impro... show fix »
 
Support
Poor customer service

🛠️ Utilize the in-app help section for FAQs and troubleshooting guides. This may provide immediate answ... show fix »
Robotic customer support responses

🛠️ When contacting support, be as specific as possible about your issue. This can help the support team... show fix »
 
Bugs
Inconsistent app functionality

🛠️ Clear the app cache and data by going to Settings > Apps > Urpay > Storage > Clear Cache and Clear D... show fix »
 
Registration
Excessive requirements for new users

🛠️ Review the requirements carefully and ensure you have all necessary documents ready before starting... show fix »
 
Crashes
App crashes during money transfer

🛠️ Ensure that your app is updated to the latest version. Go to the Google Play Store and check for upd... show fix »
 
Compatibility
Lack of support for certain countries

🛠️ Check the app's official website or help section for a list of supported countries. This will help y... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
neoleap
Email:
  digitalapps@neoleap.com.sa
Website:
🌐 urpay.com.sa
Terms/Privacy:
⚔️ https://www.urpay.com.sa/ar/privacy
 Private Data urpay collects from your Android
  1. read your own contact card
  2. read your contacts
  3. modify your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. view Wi-Fi connections
  11. view network connections
  12. full network access
  13. run at startup
  14. control vibration
  15. prevent device from sleeping
  16. read Google service configuration
  17. download files without notification
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
61.9%

Negative experience
32.7%

Neutral
4.8%

~ from our NLP analysis of 60,286 combined software ratings.