A. 1. Ensure that your hearing aids are updated to the latest firmware version, as updates can fix bugs related to battery reporting.
2. Try resetting the app by clearing its cache. Go to your phone's settings, find the app, and select 'Clear Cache'. This can help refresh the app's data.
B. 3. If the issue persists, manually check the battery level of your hearing aids using the physical indicators on the devices, if available, to confirm the app's readings.