A. 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the app performs better on one over the other. 2. Clear app cache: Go to your device's Settings > Apps > Your Texas Benefits > Storage > Clear Cache. This can help resolve temporary issues. 3. Update the app: Make sure you have the latest version of the app installed. Go to the Google Play Store, search for 'Your Texas Benefits', and tap 'Update' if available.

B. 4. Restart your device: Sometimes, a simple restart can resolve app performance issues. 5. Reinstall the app: If the problem persists, uninstall the app and then reinstall it from the Google Play Store.