A. 1. Check App Permissions: Go to your device's 'Settings', then 'Apps', find 'HireVue', and tap on 'Permissions'. Ensure that both 'Microphone' and 'Camera' permissions are enabled. 2. Restart the App: Close the HireVue app completely and restart it to refresh the permissions. 3. Restart Your Device: Sometimes, a simple restart can resolve access issues. Turn off your device and turn it back on.

B. 4. Update the App: Ensure that you have the latest version of HireVue installed. Go to the Google Play Store, search for HireVue, and tap 'Update' if available. 5. Clear Cache: Go to 'Settings', then 'Apps', select 'HireVue', and tap on 'Storage'. From there, tap 'Clear Cache' to remove any temporary files that might be causing issues.