Fix HireVue errors on android

Experiencing issues? Solve common HireVue problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click

17 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Bugs
Auto submits second recording without choice

🛠️ 1. Familiarize Yourself with the Interface: Before starting the interview, take a moment to understa... show fix »
Bugs with video upload and recording

🛠️ 1. Check Internet Connection: Ensure you have a stable internet connection before starting the recor... show fix »
 
Gameplay
Timed questions add stress

🛠️ 1. Practice Time Management: During practice sessions, time yourself to get used to answering within... show fix »
Impersonal and disconnected experience

🛠️ 1. Personalize Your Responses: Try to incorporate personal anecdotes or experiences in your answers... show fix »
 
Audio
Recording cuts off unexpectedly

🛠️ 1. Ensure Sufficient Storage: Check your device's storage to ensure there is enough space for record... show fix »
Audio detection issues

🛠️ 1. Check Microphone Settings: Ensure your device's microphone is functioning properly by testing it... show fix »
 
UI
No feedback during recording

🛠️ 1. Use Practice Mode: If available, utilize any practice features in the app to simulate the recordi... show fix »
Inability to move between questions

🛠️ 1. Familiarize with the Format: Before starting, review any available guidelines on how the intervie... show fix »
Forced video responses without text alternative

🛠️ 1. Prepare for Video Responses: Practice articulating your thoughts clearly and concisely for video... show fix »
Distraction from seeing self on video

🛠️ 1. Cover the Self-View: If possible, cover the self-view screen with a piece of paper or a sticky no... show fix »
 
Settings
No brightness settings for video

🛠️ 1. Adjust Lighting: Ensure you are in a well-lit area before starting the recording. Natural light i... show fix »
 
Notifications
Recording starts without notification

🛠️ 1. Stay Alert: Pay close attention to the app interface and any visual cues that indicate recording... show fix »
 
Network
High data usage

🛠️ 1. Use Wi-Fi: Whenever possible, connect to a Wi-Fi network instead of using mobile data to reduce d... show fix »
 
Syncing
Inconsistent interview tracking

🛠️ 1. Keep a Personal Log: Maintain a personal log of your interview attempts, noting the questions ask... show fix »
 
Algorithmic bias
Algorithmic bias in candidate evaluation

🛠️ 1. Focus on Your Strengths: Highlight your unique skills and experiences in your responses to stand... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
HireVue, Inc.
Email:
  support@hirevue.com
Website:
🌐 www.hirevue.com
Terms/Privacy:
⚔️ https://www.hirevue.com/privacy/
 Private Data HireVue collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. draw over other apps
  12. control vibration
  13. prevent device from sleeping
  14. Google Play license check
  15. download files without notification
  16. receive data from Internet

 Breakdown of Software Ratings
Positive experience
48.8%

Negative experience
43.0%

Neutral
8.1%

~ from our NLP analysis of 11,895 combined software ratings.