A. To mitigate the impact of delayed email responses, consider creating a detailed FAQ document that addresses common questions and issues. This can help you find answers quickly without waiting for a response. Additionally, check if the platform has a community forum or user group where you can ask questions and get support from other users.

B. Set up a dedicated email folder for Star-Clicks communications. This way, you can easily track your correspondence and follow up on unanswered emails. If you haven't received a response within a week, send a polite follow-up email referencing your previous message.