A. 1. Keep a detailed log of all your attempts to resolve the issue, including dates, times, and the names of representatives you spoke with. This can help in escalating the issue. 2. If you continue to face challenges, consider using different communication channels, such as social media or the PayPal Community Forum, to seek assistance.

B. 1. If you have a case number, always reference it in your communications to help customer service track your issue more effectively.