A. Upon receiving your order, check the contents immediately against your order confirmation. If items are missing, document the issue with photos and a list of what was not included. Use this information to reach out through their social media or customer service options to report the issue and request the missing items.

B. To avoid incomplete orders in the future, double-check your cart before finalizing your purchase. Ensure that all items are listed and that you have received a confirmation email detailing your order.