A. Document all interactions with customer service, including dates, times, and the names of representatives. This will help you keep track of your communications and provide a reference if you need to escalate the issue. If you are not receiving timely responses, try reaching out through multiple channels such as social media, live chat, or phone calls, as some companies prioritize certain communication methods over others.

B. Consider using a template for your inquiries that clearly states your issue, what you expect as a resolution, and a deadline for a response. This can help streamline your communication and make it easier for customer service to assist you.