A. 1. Verify that you are using the product as intended. Check the user manual or online resources for proper usage instructions. 2. Ensure that your system meets the software requirements. Check the official website for the minimum and recommended specifications. 3. If the product is still not functioning, try uninstalling and reinstalling the software. This can resolve issues related to corrupted files or improper installation.
B. 4. Clear the cache and cookies of your web browser if you are using a web-based version. This can help resolve issues related to loading and functionality. 5. If applicable, check for updates to the software and install them to ensure you have the latest features and bug fixes.