A. To mitigate delays in customer service, try to reach out during off-peak hours, such as early mornings or late evenings. Use multiple channels to contact customer service, such as email, live chat, or social media, to increase your chances of a quicker response.

B. Prepare all necessary information before contacting customer service, including your order number, item details, and specific questions. This will help expedite the process and reduce back-and-forth communication.