A. Check the estimated delivery date provided at the time of order. If the date has passed, log into your Crunchyroll account, navigate to 'Order History', and check the status of your order. If it shows 'Processing', it may still be on its way. If it shows 'Pending', consider reaching out to the shipping carrier directly with your tracking number for more information.
B. If you are a member, consider using the expedited shipping option for future orders to minimize delays. Additionally, plan your orders ahead of time, especially during peak seasons.