A. Review the refund policy outlined in the terms of service. Ensure that your request aligns with the conditions stated, such as the timeframe for requesting a refund or specific reasons that are accepted for refunds.

B. If your refund request is denied, gather all relevant documentation (emails, receipts, etc.) and prepare a clear, concise explanation of why you believe a refund is warranted. Resubmit your request with this information.