A. 1. Check your internet connection: Ensure that you have a stable and fast internet connection. You can do this by running a speed test. If your speed is below the recommended level for streaming, consider resetting your router or contacting your ISP for assistance.
2. Clear the app cache: If you are using a mobile app, go to your device settings, find the waipu.tv app, and clear the cache. This can help resolve freezing issues caused by corrupted data.
3. Update the app: Make sure you are using the latest version of the waipu.tv app. Go to your device's app store, search for waipu.tv, and check for updates. If an update is available, install it.
4. Restart the app: Close the app completely and then reopen it. This can help refresh the app and resolve temporary glitches.
5. Reduce the number of devices connected to your network: If multiple devices are using the internet simultaneously, it can slow down your connection. Disconnect any unnecessary devices and try streaming again.
B. 6. Change the streaming quality: If the app allows you to adjust the streaming quality, try lowering it to see if that resolves the freezing issue. This can reduce the load on your internet connection.
7. Reinstall the app: If the problem persists, uninstall the waipu.tv app and then reinstall it from your app store. This can help fix any underlying issues with the app installation.