A. 1. Utilize self-help resources: Check if L'Addition has a knowledge base, FAQ section, or user forums. These resources can often provide quick answers to common issues without needing to wait for support. 2. Document your issues: When you do reach out to support, provide detailed information about your issue, including screenshots and steps to reproduce the problem. This can help expedite the response time.

B. 3. Use multiple channels: If you are not getting a response via email, try reaching out through other channels such as social media or community forums where the company may be more responsive.