A. 1. Clear the app cache: Go to your device's settings, find 'Apps' or 'Application Manager', locate the Vodafone app, and select 'Storage'. Tap on 'Clear Cache'. This can help resolve freezing issues by removing temporary files that may be causing the app to malfunction.
B. 2. Update the app: Ensure you have the latest version of the Vodafone app. Go to the App Store (iOS) or Google Play Store (Android), search for the Vodafone app, and tap 'Update' if available. Updates often include bug fixes that can resolve freezing issues.