A. To resolve refund issues, first, ensure you have all necessary documentation, such as receipts and correspondence regarding your refund request. Contact customer service with this information, and clearly state your request for a refund, including any relevant order numbers. Be polite but firm in your communication.

B. If you do not receive a timely response, consider escalating the issue by asking to speak with a supervisor or manager. Additionally, check if there are any online forms or specific procedures for refund requests that you may have missed.