A. Keep a record of all communications regarding your refund request, including dates, times, and the names of customer service representatives you spoke with. If your refund is delayed, follow up with customer service using this information to expedite the process. Be persistent but polite in your communications.

B. Check the refund policy on the website to understand the expected timeline for refunds. If the delay exceeds this timeframe, escalate your request by asking to speak with a supervisor or a higher-level customer service representative.