A. To improve your experience with customer service, try reaching out during off-peak hours when response times may be quicker. Use multiple channels such as email, live chat, or phone to increase your chances of getting a timely response. Keep your inquiries clear and concise, and include any relevant order numbers or details to expedite the process.

B. If you encounter unresponsive customer service, consider documenting your interactions and escalating the issue by requesting to speak with a supervisor or manager. This can sometimes lead to quicker resolutions.