A. 1. Use the app for support: If the app has a customer service feature, use it to submit your queries, as it may be faster than calling.
2. Try different contact methods: If you are experiencing slow responses via one method (like phone), try reaching out through social media or the app, as these channels may have quicker response times.
3. Be concise: When contacting customer service, provide clear and concise information about your issue to help them assist you more efficiently.
4. Follow up: If you do not receive a response within a reasonable time, follow up on your inquiry to ensure it is being addressed.