A. 1. Use multiple contact methods: If you are not receiving responses via email, try reaching out through other channels such as live chat, social media, or phone if available. 2. Be clear and concise: When submitting inquiries, ensure your questions are clear and concise. Include relevant details such as your account information and specific issues to help expedite the response. 3. Follow up: If you haven’t received a response within a reasonable timeframe (e.g., 48 hours), send a follow-up message referencing your original inquiry. 4. Check spam/junk folders: Sometimes, responses may end up in your spam or junk email folders. Regularly check these folders to ensure you don’t miss any replies. 5. Document your inquiries: Keep a record of all your inquiries and responses (or lack thereof) to track your communication with the support team.