A. If you encounter rude drivers, you can report the incident through the Amazon app. Go to 'Your Orders', find the order in question, and select 'Problem with Order'. Here, you can provide feedback about the delivery experience, which may help improve service in the future.
B. Consider leaving a note for the driver at your delivery location, politely requesting that they handle packages with care and respect. While this may not always change behavior, it can sometimes encourage better interactions.