Fix ETB errors on web

I have a problem with ETB
Let us help you find a quick solution by selecting your issue from below
🔍   Browse by Category
Select the category that best fits your issue:
All 15 Network 5 Support 8 Ads 2 Something else...
All
 
Network
Frequent internet outages

🛠️ Check for service outages in your area by visiting ETB's website or social media pages. If outages a... show fix »
Unstable connection

🛠️ Run a speed test using a reliable online tool to check your internet speed and stability. If the res... show fix »
Inconsistent service quality

🛠️ Monitor your service quality over time and document any fluctuations. This data can be useful when d... show fix »
High latency

🛠️ Check your network settings and ensure that your router firmware is up to date. Sometimes, outdated... show fix »
Service interruptions during rain

🛠️ If possible, relocate your equipment to a more sheltered area or use protective covers to shield it... show fix »
 
Support
Inadequate technical support

🛠️ Prepare a detailed description of your technical issue before contacting support. Include steps you... show fix »
Mismanagement of service requests

🛠️ Keep a record of all service requests, including dates, times, and details of the issue. If you noti... show fix »
Long wait times for assistance

🛠️ Try to contact support during less busy hours, such as early mornings or late evenings. This may red... show fix »
Lack of empathy from support staff

🛠️ When communicating with support, express your feelings about the situation clearly and calmly. This... show fix »
Complicated cancellation process

🛠️ Before attempting to cancel, review the cancellation policy thoroughly. Make sure you understand any... show fix »
Poor communication regarding service issues

🛠️ Request regular updates on your service issues when you contact support. This can help ensure that y... show fix »
 
Ads
False advertising

🛠️ Review the terms of service and any promotional materials you received when signing up. If you belie... show fix »
Failure to honor promotions

🛠️ Keep a copy of any promotional materials or communications that detail the promotion. If you believe... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
etb.com
Website:
🌐 etb.com
 Switch to these Alternatives:
Movistar Colombia
Claro Colombia
Tigo Colombia
 Breakdown of Software Ratings
Negative experience
88.5%

Positive experience
10.3%

Neutral
1.1%

~ from our NLP analysis of 87 combined software ratings.