A. Try restarting your TV or multimedia box. Unplug the device from the power source, wait for about 30 seconds, and then plug it back in. This can help reset any temporary glitches caused by the app.

B. If the app continues to cause issues, consider uninstalling and reinstalling the SafeShell VPN app on your device. This can help clear any corrupted data that may be causing the unresponsiveness.