A. 1. Use multiple contact methods: If you're not getting a response via email, try reaching out through social media channels or their official website chat feature. 2. Document your inquiries: Keep a record of your communications, including dates and times, to reference in future interactions.

B. 3. Be persistent: If you don’t receive a response, follow up after a few days. Sometimes, repeated inquiries can escalate the urgency of your request.