A. Keep a detailed record of your refund requests, including dates and any confirmation numbers. This will help you follow up effectively. If a refund is delayed beyond the stated processing time, reach out to customer service with your documentation to inquire about the status.
B. Check the refund policy on the website to understand the expected timelines. If the delay exceeds these timelines, escalate your inquiry by requesting to speak to a supervisor or a higher-level customer service representative.