A. 1. Check your internet connection: Ensure that you have a stable and fast internet connection. You can do this by running a speed test on your device. If your connection is slow, try resetting your router or connecting via an Ethernet cable for a more stable connection.
2. Clear cache and cookies: Sometimes, accumulated cache and cookies can cause the app to freeze. Go to your browser settings, find the option to clear browsing data, and select cache and cookies. After clearing, restart the app and try streaming again.
3. Update the app: Ensure that you are using the latest version of Shepher. Check for updates in your app store or on the Shepher website. Updating can fix bugs that may cause freezing issues.
4. Close background applications: If you have multiple applications running, they may be consuming system resources. Close any unnecessary applications to free up memory and processing power for Shepher.
B. 5. Lower video quality: If the app allows you to adjust the streaming quality, try lowering it. This can reduce the load on your internet connection and help prevent freezing.