A. Document your issue clearly, including order numbers and specific problems. Use the software's support ticket system or email to submit your complaint. Be concise and polite, as this can help expedite the response. If you don't receive a timely reply, follow up with a reminder email referencing your original ticket.

B. Check if there are alternative support channels available, such as live chat or social media. Sometimes, companies respond faster on platforms like Twitter or Facebook. Post your issue there, tagging the company to draw attention.