A. Inspect your product immediately upon receipt. If you notice any damage, take clear photos and document the condition of the item. Contact customer service as soon as possible to report the issue and provide them with the evidence you collected.

B. If you receive a damaged product, familiarize yourself with the warranty or return policy. This will help you understand your rights and the steps you need to take to resolve the issue, such as returning the item for a replacement or refund.