A. 1. Set expectations: When reporting an issue, ask customer service for an estimated response time so you know what to expect. 2. Use multiple contact methods: If you are not receiving timely responses, try reaching out through different channels (phone, email, social media) to get quicker assistance.
B. 3. Document your issue: Keep a record of when you reported the issue and any follow-up communications. This can help if you need to escalate the matter. 4. Be persistent: If you do not receive a response, do not hesitate to follow up multiple times until you get the help you need.