A. 1. Use alternative contact methods: If phone support is unresponsive, try reaching out via email, live chat, or social media platforms.
2. Be persistent: If you don’t receive a response, follow up after a few days. Keep your communication polite but firm.
3. Escalate the issue: If you continue to receive no response, ask to speak to a supervisor or manager when you do get through to someone.
B. 4. Utilize online forums: Sometimes, other users may have similar issues and can provide advice or solutions. Check community forums or social media groups related to TalkTalk.