A. Review your account statements and transaction history within the LOQBOX app to identify any unauthorized charges. If you find any, document them with screenshots and note the dates and amounts. Then, go to the 'Help' or 'Support' section of the app to report these charges directly through their system.

B. Consider changing your payment method or updating your billing information in your account settings to prevent future unauthorized charges. This can help ensure that only authorized transactions are processed.