A. Ensure that you have copied the Facebook pixel code correctly from your Facebook Ads Manager. Go to your Lightspeed settings and find the section for custom scripts or tracking codes. Paste the pixel code in the appropriate area and save your changes. Test the installation using the Facebook Pixel Helper Chrome extension to confirm it's working.
B. If you're still facing issues, try clearing your browser cache and cookies, then reloading your website. Sometimes, cached data can prevent the pixel from firing correctly. Additionally, check for any conflicting scripts that may be interfering with the pixel.