A. Check the order confirmation email to verify the color you selected. If the color received is different, take a photo of the item next to the product image from the website for comparison. Document this discrepancy and prepare to address it in your communication with customer service.
B. If the software allows, try to adjust your order preferences or settings to ensure that the correct color is selected in future orders. Always double-check the color swatches or descriptions before finalizing your purchase.