A. Inspect your items immediately upon delivery. If you notice any damage, take photos and document the condition of the items. Report the issue to Jolly's customer service as soon as possible, providing your order number and photos to expedite the claims process.

B. If you are unable to resolve the issue through customer service, consider filing a claim with the delivery service used. Many delivery companies have policies in place for damaged goods, and they may assist in resolving the issue.