A. 1. Check your account status: Ensure your subscription is active and that you have the necessary permissions to access training materials. 2. Clear browser cache: Clear your browser cache and cookies, then log back into your account to see if access improves. 3. Use different devices: Try accessing the training materials from a different device or browser to rule out device-specific issues.

B. 4. Document access issues: Keep a record of when you experience access problems, including screenshots, to provide context if you need to report the issue. 5. Engage with the community: Connect with other users to see if they are experiencing similar issues and share potential solutions.