A. Document your interactions with customer service, including dates, times, and the names of representatives. This will help you keep track of your issues and provide a clear record if you need to escalate your concerns. If you encounter unhelpful service, politely ask to speak to a supervisor or a manager who may have more authority to assist you.
B. Utilize any available online chat or email support options, as these may provide quicker responses than phone calls. Be clear and concise in your communication, outlining your issue and what resolution you are seeking.